Frequently Asked Questions About Japanese Auto Repair

Get answers to common questions about maintaining and repairing your Honda, Toyota, Nissan, and other Asian imports.

IMPORTANT DISCLAIMER
Professional Service Advisory

The information provided on this page is for general educational purposes only and should not be used as a substitute for professional automotive diagnosis and repair. Vehicle symptoms can have multiple causes, and accurate diagnosis requires professional inspection. Always consult with qualified automotive professionals for vehicle concerns. All About Imports recommends professional service for all automotive repairs to ensure safety and proper resolution.

GENERAL SERVICE QUESTIONS

Q: What makes All About Imports different from other repair shops?

We specialize exclusively in Japanese and Asian imports, which means we see these vehicles every day and understand their specific needs. As a family-owned business since 2009, we combine specialized expertise with honest, transparent service. Unlike general repair shops that work on all makes, our focused approach means more accurate diagnostics and efficient repairs for your Honda, Toyota, or Nissan.

Yes! We service all Japanese and Asian brands including Honda, Toyota, Nissan, Acura, Lexus, Infiniti, Mazda, Subaru, Hyundai, Kia, Mitsubishi, and Suzuki. From compact cars to SUVs and trucks, we have the expertise to service all models.

You can schedule service by calling us at (940) 566-2125 during business hours (Monday-Friday, 8 AM – 5 PM), using our online contact form, or stopping by our shop at 896 S. Woodrow Ln. in Denton. We’ll discuss your vehicle’s needs and find a convenient appointment time.

Yes! We offer secure night drop service for customers who can’t make it during business hours. Simply park in our designated area, fill out a drop envelope with your information and keys, and place it in our secure drop box. We’ll call you first thing in the morning.

MAINTENANCE QUESTIONS

Q: How often should I change my oil?

Most modern Japanese vehicles recommend oil changes every 5,000-7,500 miles for conventional oil, or up to 10,000 miles for full synthetic in some models. However, severe driving conditions (short trips, stop-and-go traffic, extreme temperatures) may require more frequent changes. We’ll check your manufacturer’s recommendations and driving habits to determine the best interval for your vehicle.

Major service intervals typically include:

  • Oil and filter change
  • All fluid checks and top-offs
  • Transmission service (may include fluid change)
  • Coolant system service
  • Brake fluid exchange
  • Spark plug replacement (varies by model)
  • Air and cabin filter replacement
  • Comprehensive inspection of all major systems

Specific services vary by vehicle. We follow manufacturer recommendations for your exact model.

Following the manufacturer’s maintenance schedule is the best way to ensure reliability, maintain any remaining warranty, and prevent costly repairs. These schedules are designed by the engineers who built your vehicle. Skipping maintenance often leads to premature wear and expensive repairs that could have been prevented.

Skipping maintenance can lead to:

  • Premature engine wear
  • Transmission failure
  • Reduced fuel economy
  • Voided warranties
  • Higher repair costs long-term
  • Decreased vehicle reliability
  • Lower resale value

Regular maintenance is always less expensive than major repairs.

REPAIR & DIAGNOSTIC QUESTIONS

Q: Why is my check engine light on?

Important: A check engine light can indicate numerous issues ranging from minor (loose gas cap) to major (engine or transmission problems). The only way to determine the cause is through professional diagnostic scanning. Continuing to drive with the light on could cause additional damage. We recommend professional diagnosis as soon as possible.

Warning Signs: If you notice any of these symptoms, have your brakes inspected immediately by a professional:

  • Squealing or grinding noises
  • Vibration when braking
  • Longer stopping distances
  • Brake pedal feels soft or spongy
  • Vehicle pulls to one side when braking
  • Brake warning light is on

Safety Note: Brake issues compromise vehicle safety. Professional inspection is essential.

Advisory: Vehicle noises can indicate various issues and require professional diagnosis. Different sounds suggest different problems:

  • Squealing might indicate belt or brake issues
  • Grinding could be brakes or transmission
  • Clicking might be CV joints or engine components
  • Humming could be wheel bearings or tires

Professional inspection is necessary to identify the source and prevent potential damage or safety issues.

Tires should be replaced when:

  • Tread depth reaches 2/32″ (penny test – if you can see Lincoln’s head, replace tires)
  • Visible damage like bulges, cracks, or punctures in sidewall
  • Uneven wear patterns indicating alignment or suspension issues
  • Age exceeds 6 years regardless of tread

We provide free tire inspections and can recommend quality replacement options.

CVT TRANSMISSION QUESTIONS

Q: What is a CVT transmission and does my Nissan have one?

CVT (Continuously Variable Transmission) is common in many Nissan models including most Altimas, Sentras, Rogues, and Muranos from 2007 onward. Some Honda and Toyota models also use CVT. These transmissions require specific maintenance and fluid types.

Critical Maintenance: CVT transmissions require fluid service every 30,000 miles for optimal performance and longevity. Using the correct fluid (NS-2 or NS-3 for Nissan) is essential. Neglecting CVT maintenance often leads to premature failure and expensive replacement.

Warning Signs Requiring Professional Service:

  • Delayed acceleration
  • Slipping sensation
  • Shuddering or juddering
  • Overheating warnings
  • Unusual noises
  • Check engine light

Note: CVT issues require immediate professional attention to prevent complete failure.

COST & PAYMENT QUESTIONS

Q: How much will my repair cost?

Repair costs vary based on your vehicle’s year, make, model, and the specific issue. We provide detailed written estimates before beginning any work. You’ll know exactly what needs to be done and how much it will cost before authorizing repairs.

Yes! We provide free, detailed written estimates that include:

  • Itemized parts and labor
  • Explanation of needed repairs
  • Priority of repairs (what’s urgent vs. what can wait)
  • No surprises or hidden fees

We accept:

  • Cash
  • Check
  • All major credit cards
  • Debit cards

Please ask about any available payment options when scheduling service.

We stand behind our work with quality parts and professional service. Ask us about specific warranty terms for your repair when you visit.

VEHICLE BUYING QUESTIONS

Q: Should I get a pre-purchase inspection?

Absolutely! A pre-purchase inspection is a smart investment when buying a used vehicle. Our comprehensive inspection covers:

  • Engine and transmission condition
  • Brake system
  • Suspension and steering
  • Electrical systems
  • Previous accident damage
  • Maintenance history evaluation
  • Estimated upcoming repairs

This small investment can save thousands in unexpected repairs.

While individual maintenance history matters most, Honda and Toyota consistently rank high in reliability studies. The key to any vehicle’s reliability is:

  • Regular maintenance
  • Addressing issues promptly
  • Using quality parts
  • Professional service

We help maintain all Japanese brands to achieve maximum reliability.

LOCATION & HOURS QUESTIONS

Q: Where are you located?

All About Imports is located at: 896 S. Woodrow Ln. Denton, TX 76205

We’re easily accessible from I-35E, UNT, TWU, and all areas of Denton County.

We’re open:

  • Monday-Friday: 8:00 AM – 5:00 PM
  • Saturday-Sunday: Closed
  • Night drop available 24/7

While we don’t operate our own tow trucks, we work with reliable local towing companies and can help coordinate getting your vehicle to our shop. Call us at (940) 566-2125 for assistance.

WARRANTY & RECALLS

Q: Will repairs at AAI void my warranty?

No. Federal law (Magnuson-Moss Warranty Act) protects your right to have your vehicle serviced at independent shops without voiding your warranty, as long as proper parts and procedures are used. We maintain detailed service records for your protection.

Recall repairs must be performed at authorized dealerships at no cost to you. However, we can:

  • Check if your vehicle has open recalls
  • Explain what the recall involves
  • Help coordinate with local dealerships
  • Perform all non-recall service and repairs

Have More Questions?

Can’t find the answer you’re looking for? We’re here to help!

Contact us directly:

  • Call: (940) 566-2125
  • Visit: 896 S. Woodrow Ln., Denton, TX 76205
  • Email: Use our online contact form

Our experienced team is ready to answer your specific questions and provide the professional service your Japanese import deserves.

DISCLAIMER

Important Notice: This FAQ provides general information only. Vehicle symptoms can have multiple causes requiring professional diagnosis. For safety and proper repair, always consult with qualified automotive professionals. All About Imports strongly recommends professional inspection and service for all vehicle concerns.